Visitors to downtown Ann Arbor may soon have a team of people to turn to for information and assistance.
The Downtown Development Authority is set to establish an ambassador program in an effort to make Ann Arbor more welcoming. The DDA has been studying the issue for over a year and has visited communities like Grand Rapids that already have an ambassador program.
Executive Director Susan Pollay says some specifics of when and how to best utilize the ambassadors still need to be addressed. "Winter time it's cold, there's not a lot of people on the sidewalk that need help. Summertime there's a lot of stuff going on. Evening it's different than daytime in terms of when we might see visitors. When there might be people walking downtown," Pollay says.
If the program is approved, the DDA still must choose a company to run the program. The resolution would allow for spending up to $300,000 per year for the next three years on the program.