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When you call 911 with an emergency, do you ever think about how dispatchers must make split-second decisions on the legitamacy of your call? A bigger dilemma, lately, is how to respond when a person calls to say they fear a person near them but cannot describe any suspicious behavior. These are often described as "bias-influenced" calls. And they are a growing concern to the Washtenaw County Sheriff. Jerry Clayton. joined WEMU's Cathy Shafran, as he urges a "Call to Action" on bias-influenced dispatching.
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The Washtenaw County Sheriff's Office held the third in its community education series at Mill Creek Middle School in Dexter on Wednesday evening. The…
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Countless people's lives are saved everyday thanks to the efforts of emergency dispatchers.They're the person on the other end of the phone when you call…
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Bobby Grams of Ypsilanti learned the value of dialing 9-1-1 in a health emergency first-hand last month. Grams found his wife, Karen, lying on the flood…