Education Department Extends Student Loan Payment Freeze Through January

Dec 4, 2020
Originally published on December 5, 2020 10:02 am

Education Secretary Betsy DeVos announced Friday that pandemic relief for about 41 million federal student loan borrowers will continue until Jan. 31.

In March, borrowers were granted a reprieve on their loan payments, interest was set to 0% and collections of defaulted federal student loans stopped. Congress initiated this relief in the CARES Act, and President Trump later extended it.

"The coronavirus pandemic has presented challenges for many students and borrowers, and this temporary pause in payments will help those who have been impacted," DeVos said in a statement. "The added time also allows Congress to do its job and determine what measures it believes are necessary and appropriate."

Before DeVos' latest action, the relief was set to expire on Dec. 31, just weeks before President-elect Joe Biden's Jan. 20 inauguration, making many who study loan repayment nervous.

"We know that periods of uncertainty and transition can cause borrowers to fall off track with repayment," says Sarah Sattelmeyer, director of the Pew Charitable Trust's Student Borrower Success project.

"One of the most important things for borrowers is consistency, and this will certainly provide consistency through to a new administration."

Scott Buchanan, executive director of the Student Loan Servicing Alliance, says, "The decision provides borrowers today a little bit more flexibility. It means that payment won't have to resume for them. But we still have the question that remains of what happens after Jan. 31."

Regardless of when the current relief expires, Buchanan says any change will generate confusion and many phone calls from borrowers.

"We still have the challenge of [millions of] borrowers going back to repayment at the same time. ... Now the work begins to move everything."

The student loan system isn't structured for frequent policy changes and extensions. The Education Department says it is now working with federal student loan servicers to notify borrowers of the extended relief measures and when payments are expected to resume. That messaging would need to begin before Biden takes office. And deadlines could again change if Congress steps in, or if Biden issues his own extension or offers other forms of relief.

"The student loan repayment system wasn't designed to start and stop on a dime," Sattelmeyer says. And what happens when millions of borrowers are unclear of when to pay? "A massive volume of incoming communication from borrowers that could overwhelm the system writ large."

Even a recent report from the Education Department notes the upcoming resumption of payments might be messy. Loan servicers and the federal government, the report says, will "face a heavy burden in 'converting' millions of borrowers to active repayment." The transition could also be confusing to borrowers, with some "becoming delinquent, at least initially."

One solution Sattelmeyer suggests is creating a short grace period for borrowers after the payments resume — whenever they resume — to try and catch those struggling to repay or those who are unsure or confused about timing. She says this could potentially help borrowers avoid delinquency or default during a very discombobulating time.

"A lot of people are confused, and that's hugely problematic," Sattelmeyer says.

Research from Pew conducted in August and September found that, among borrowers who said the relief applied to them, about 40% did not know when their loan payments were set to resume.

Sattelmeyer explains that borrowers are also struggling financially due to the pandemic: Almost 6 in 10 borrowers with paused payments reported to Pew that it would be difficult to begin making their payments if they had to do so in the next month.

Many hope temporary pandemic relief for borrowers will open the door to more permanent loan forgiveness. But it's unclear to what extent the Biden administration would do that. In November, Biden repeated his support for a provision in the HEROES Act that calls for the federal government to pay off up to $10,000 in private, nonfederal student loans for "economically distressed" borrowers. But many Democrats want him to go further.

In September, Democratic Sens. Elizabeth Warren and Chuck Schumer unveiled a plan calling for the next president to cancel up to $50,000 of outstanding federal student loans per borrower. Biden has yet to signal his interest in this plan. In his campaign proposal, he outlined a number of changes to paying back loans, including canceling $10,000 in debt for students who work in national or community service.

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SCOTT SIMON, HOST:

Education Secretary Betsy DeVos has announced an extension of pandemic relief for student loan borrowers. Some 41 million federal borrowers would have been required to resume payments at the end of the year, and now it'll be the end of January. NPR's Elissa Nadworny reports.

ELISSA NADWORNY, BYLINE: Most borrowers with federal student loans haven't had to make payments and their loans haven't been collecting interest since March. That's thanks to the CARES Act. President Trump extended that relief through December 31, just weeks before President-elect Joe Biden's inauguration. But with DeVos's latest action, the moratorium will continue for one extra month, with payments resuming in February.

SARAH SATTELMEYER: One of the most important things for borrowers is consistency. And this will certainly provide consistency through to a new administration.

NADWORNY: That's Sarah Sattelmeyer, who studies student borrowers at The Pew Charitable Trusts. Her biggest concern is making sure borrowers understand how to navigate upcoming changes.

SATTELMEYER: A lot of people are confused, and that's hugely problematic.

NADWORNY: Her research has found many borrowers are struggling financially due to the pandemic and would have trouble affording payments when the relief expires. The move from DeVos does provide borrowers and the loan servicers who work with them a bit more time to get their ducks in a row.

SCOTT BUCHANAN: But we still have the question that remains of what happens after January 31.

NADWORNY: That's Scott Buchanan of the Student Loan Servicing Alliance.

BUCHANAN: The federal student loan system was designed to sort of handle the volume of steady state, but it was never designed to have demands of dealing with one issue 30 million times.

NADWORNY: For borrowers, that might mean long hold times in January when they're trying to call their loan servicer. Buchanan recommends calling now to get ahead of that rush and to find more information about payment plans or dates or how much your monthly payments are. There is still the possibility of more policy changes when it comes to pandemic loan relief. Congress could offer another extension through legislation. And when Biden takes office, he could issue his own relief plan.

Elissa Nadworny, NPR News.

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