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There are times when help is desperately needed, and it feels like there is nowhere to turn. Providing that resource is the mission of the 2-1-1 program. Dial 2-1-1, and you can be connected to assistance for critical services like housing, food, utility assistance and more. This is a nationwide program, and, in our area, the help center is administered by the United Way for Southeastern Michigan. WEMU's David Fair was joined by 2-1-1 operations director Tasha Ball to learn more about the program and how it can serve as the connection needed to start the journey forward.